Guidance Documents
- Code of Standards and Commissioners Rules PDF 667KB
- The Complaints Scheme PDF 58KB
- Guidance on Competence
Guidance and Practice documents
Publications produced for Immigration advisers by The Office of the Immigration Services Commissioner.
- Guidance note on Cover in the Absence of an Adviser PDF 74KB
- Guidance note on Meeting Clients Needs and Care PDF 617 KB
- Guidance note on Premises PDF 36 KB
- Guidance note on Promotion Material and the Promotion of Business PDF 146 KB
- Guidance note on Resolution Of Complaints PDF 33 KB
- Guidance note on Signposting and Referrals PDF 36 KB
- Guidance note on Supervision PDF 83 KB
- Practice note on Bail PDF 70 KB
- Practice note on Complaint Handling PDF 74 KB
- Practice note on Fees and Accounts PDF 64 KB
- Practice note on Licensed Access and OISC Regulation PDF 63KB
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